Payment Policy – Pronovas

Effective Date: March 7, 2025

At Pronovas, we are committed to providing a secure and seamless payment experience for our customers. Please review our payment policy below for details on accepted payment methods, billing procedures, and security measures.

1. Accepted Payment Methods

We accept the following payment options for all purchases:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay & Google Pay
  • Bank Transfers (for bulk or special orders)

Please note: Payment methods may vary based on location.

2. Payment Processing

  • Payments are processed immediately when an order is placed.
  • All transactions are secured using SSL encryption and fraud prevention technology.
  • If your payment is declined, please check with your bank before trying again.

3. Currency & Pricing

  • All product prices on our website (https://pronovas.xyz/) are displayed in USD ($) unless otherwise stated.
  • Customers may be charged in their local currency based on their bank’s exchange rate and conversion fees.
  • Prices may change without prior notice due to market fluctuations or promotional offers.

4. Taxes & Additional Charges

  • Sales tax, VAT, or import duties may apply depending on your location.
  • Customers are responsible for any customs fees or international transaction charges.

5. Order Confirmation & Invoices

  • Once your payment is successfully processed, you will receive an order confirmation email.
  • If you do not receive confirmation within 24 hours, check your spam/junk folder or contact us.
  • Invoices can be requested via email if needed.

6. Payment Security

  • Pronovas ensures secure transactions with SSL encryption.
  • We DO NOT store sensitive payment details (e.g., credit card numbers).
  • In case of suspicious or fraudulent activity, Pronovas reserves the right to cancel the order and issue a refund.

7. Refunds & Chargebacks

  • Refunds are processed according to our Refund & Return Policy.
  • If you suspect an unauthorized charge, contact us immediately.
  • Chargebacks without prior communication may result in account suspension or future order restrictions.

8. Failed or Declined Payments

If your payment fails, please check:
✔ Sufficient funds on your card.
✔ Bank restrictions on your payment method.
✔ Correct billing information entered.

If issues persist, try a different payment method or contact your bank for assistance.

9. Contact Us

For any payment or billing inquiries, please reach out to us:

📧 Email: info@pronovas.xyz
📞 Phone: 307-621-0431

Thank you for choosing Pronovas – we appreciate your trust in our secure payment system! 🚀