Sales Policy – Pronovas

Effective Date: March 7, 2025

At Pronovas, we are committed to providing a seamless shopping experience for all our customers. Please review our sales policy to understand our procedures for order processing, shipping, payments, and promotions.

1. Order Processing

  • Orders are processed within 24-48 hours after being placed.
  • Once processed, you will receive a confirmation email with details of your purchase and an estimated delivery timeframe.
  • If any issues arise with your order (e.g., out-of-stock items or payment issues), our customer service team will promptly notify you.

2. Shipping and Delivery

  • Pronovas offers multiple shipping options, including standard and expedited delivery.
  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • Estimated delivery times:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
  • A tracking number will be provided once your order is dispatched, allowing you to track your shipment in real-time.

3. Payment Methods

Pronovas accepts a range of secure payment options, including:
✔ Major credit cards (Visa, MasterCard, American Express)
✔ Debit cards
✔ PayPal
✔ Bank Transfers (for bulk orders)

All transactions are securely processed to ensure the protection of your financial information.

4. Sales Tax

  • Sales tax is applied to purchases based on your shipping address and local regulations.
  • The applicable tax amount will be calculated and displayed at checkout before payment.

5. Special Offers and Promotions

  • Pronovas frequently runs promotions, discounts, and special deals.
  • Each promotional offer is subject to specific terms and conditions, which will be provided during the promotion period.
  • Some items on sale or promotional discounts may have limited availability and may not be eligible for returns or exchanges.

6. Product Availability and Pricing

  • All products listed on https://pronovas.xyz/ are subject to availability.
  • We make every effort to keep our inventory updated. However, if a product is out of stock, we will contact you to offer:
    • An alternative product OR
    • A refund for the unavailable item.
  • Prices are displayed in USD ($) and may change without prior notice due to market fluctuations.

7. Order Modifications and Cancellations

  • If you wish to modify or cancel an order, please contact us as soon as possible via:
    📧 Email: info@pronovas.xyz
    📞 Phone: 307-621-0431
  • Once an order has been processed and shipped, we may not be able to modify or cancel it.

8. Customer Support

Our customer service team is here to assist you with any questions or concerns, including:
✔ Product inquiries
✔ Order status updates
✔ Payment and refund assistance

For support, contact us at:

📧 Email: info@pronovas.xyz
📞 Phone: 307-621-0431

Thank you for choosing Pronovas – your trusted destination for high-quality laptops and technology solutions! 🚀